Privacy Policy
This Privacy Policy applies to personal data provided by the company’s clients, both for the provision of various services and for other forms of interaction, usually in electronic form, as well as when clients participate in the company’s promotions, receive technical support, and warranty services.
The company reserves the right to introduce changes and additions to the current provisions of the Privacy Policy, and such changes and additions will take precedence over the current provisions of the Policy. Please note that the services provided may contain links to third parties that have their own Privacy Policies. In such cases, the company is not responsible for the content and compliance with the Privacy Policy of any third-party company. By providing their personal data, the client gives full consent to its processing in the ways provided for in the current provisions of the company’s Privacy Policy.
Procedure for collecting, storing, and deleting personal data
The company collects personal data only with the user’s consent and solely for providing the client with a service that requires private information: purchases in the online store, participation in promotions, warranty, and service. To prevent leaks of the client’s personal data, the company uses a full range of information security measures (technical and organisational).
The maximum period for storing the client’s personal data is 75 years from the date the company receives the private information. In other cases, the company stores the client’s personal data until it ceases its activities.
Destruction, anonymisation, or blocking of the client’s personal data or part of it is carried out to exclude the possibility of further processing of this information.
The company collects the client’s personal data in the following categories:
Technical information:
- access time and IP address;
- sources of traffic to the company’s website;
- web pages visited by the user;
- views of advertising banners;
- other technical information provided by the user’s browser;
- the client’s phone number (in case of calls to the numbers listed on the company website).
When registering on the website, the company collects the client’s personal information necessary for user authentication / personalisation of services / delivery of orders / feedback with the client:
- username;
- e-mail, phone number, and address (if goods are delivered to any address);
Information about user actions:
- information about agreements/contracts between the client and the company;
- information about requests and enquiries sent to the company;
- data about goods and services purchased and used by the client;
- payments made and other financial information provided for by the applicable law.
Purposes of processing clients’ personal data:
- sale of products and provision of other services to the client;
- taking into account the client’s wishes (when developing a new product or service);
- informing the client about promotions, discounts, and special offers via email and SMS mailings;
- providing feedback and support to clients.
The company does not provide clients’ personal data to third parties, except in the following cases:
- receiving the user’s direct consent to transfer their personal data to a third party;
- at the request of law enforcement authorities in accordance with applicable law;
- merger or acquisition of the company.
Use of cookies and web beacons
Cookies allow the collection of the following information about the client: IP address / operating system / browser type / referring URLs. This is necessary to improve the services provided to the company’s clients (saving the password on the website when closing the browser, traffic analysis, etc.). Web beacons are used to graphically display anonymised information about users on the website (visitor/page view counters). If desired, the client can prevent tracking of their actions at any time by disabling cookies.
User rights regarding personal data
All clients can edit their personal data in their personal account. If a user wishes to stop the processing of their personal data, the client should contact the company.